Intakes are scheduled by appointment. This helps us ensure that we have ample time to complete exams, vaccinations, and paperwork for each incoming animal and so that we can have clean, open cages ready for their arrival. You can request an appointment by calling (812) 426-2563 and dialing the option for the Intake Department, OR by submitting an online request using the buttons below:
Once your request form is submitted, we will contact you to schedule a surrender appointment. Our capacity is limited. Submitting this form or leaving a phone message does NOT guarantee that we can accept your surrender immediately. We will contact you at the phone number or email address you provide to make an appointment.
Intake Hours
Tuesday – Saturday (excluding major holidays)
9:00 am – 3:00 pm by APPOINTMENT
Rear lobby
Be sure to bring a valid photo ID. When you arrive with your pet, you will be asked to fill out a personality profile. You can download these in advance below and bring them with you.
Our Intake Counselors will go over these profiles with you to make sure we have the best possible understanding about why you are surrendering your pet.
Please bring any vaccination or vet records you have for your pet, any previous microchip registrations, and any favorite toys, blankets, or treats you wish them to have during their stay.
When you surrender your animal, you sign a legal binding contract transferring ownership of the animal to us. We do not release any information about the animal to previous owners once this contract has been signed unless owners participate in the Peace of Mind or POM Program (see below.)
To make an Intakes appointment, email [email protected], call (812) 426-2563 during business hours, or submit a surrender request using the green buttons above.
In case of emergency such as a life-threatening animal health crisis or orphaned nursing kitten or puppy (read info here before disturbing found kittens!), please call or walk in during intakes hours rather than submitting an online request. VHS cannot legally pick up animals from the field or investigate suspected cruelty or neglect. We only accept surrenders at our shelter. If you are unable to transport an animal, or if an emergency occurs while our intakes department is closed, please call Evansville Animal Care & Control at (812) 435-6015 (an officer is on-call 24/7) or walk in to their facility at 815 Uhlhorn St, Evansville, IN 47710.
Evansville Animal Care & Control facility hours:
Monday-Saturday 10:00 AM to 5:00 PM
CLOSED Sunday