Intakes are scheduled by appointment. This helps us ensure that we have ample time to complete exams, vaccinations, and paperwork for each incoming animal and so that we can have clean, open cages ready for their arrival. You can request an appointment at the bottom of this page.
Tuesday – Saturday (excluding major holidays)
9:00 am – 3:00 pm by appointment
Be sure to bring a valid photo ID. When you arrive with your pet, you will be asked to fill out a personality profile. You can download these in advance and bring them with you:
Our Intake Counselors will go over these profiles with you to make sure we have the best possible understanding about why you are surrendering your pet.
Please bring any vaccination or vet records you have for your pet, any previous microchip registrations, and any favorite toys, blankets, or treats you wish them to have during their stay.
When you surrender your animal, you sign a legal binding contract transferring ownership of the animal to us. We do not release any information about the animal to previous owners once this contract has been signed unless owners participate in the Peace of Mind or POM Program (see below.)
Dog Profile Download
Cat Profile Download
Small Animal Profile Download