If you have an appointment already scheduled with our Low-Cost Spay & Neuter Clinic -- thank you! The VHS is implementing the following procedures to ensure safe distancing for our clients and staff.
Safe distancing Pick-up and Check-in for VHS Spay/Neuter Clinic
The VHS has now expanded the waiting area in the lobby. You are required to follow these rules:
Check-In (8:00 am for dogs, 8:15 am for cats & rabbits the day of surgery)
Check in begins at 8:00 am or when pick up is completed. If you arrive early for check-in, please wait in a socially-distanced manner with a mask on. Please be courteous to other clients waiting in line with you by wearing a mask.
Admission forms will be available just inside the lobby. Take 1 per pet.
Once you have completed the admission form, add it to the stack on the counter. We will go over each client's form and answer any questions you may have during check-in.
Pick Up (7:30 am the day after surgery)
Enter the lobby upon arrival.
The clinic patient flow requires patients being picked up from the previous day’s surgeries to be sent home before we can begin checking in the day’s new patients. Please be on time at 7:30. We do add on a $15 late fee if you are not here on time.
We will go over the care instructions as a group. You may ask for clarifications at your turn to check out.
We will review your pet's surgery sheet and other services with you, take payment (no checks or American Express), and reunite your pet with you.
Again, dogs take priority so we can clean their cages.
Please follow this process so we can all remain safe. These instructions will come to you via email 7, 3, and 1 day(s) before your appointment. (Check your Spam box too!) Check the date of the latest update to see if we have changed it between mailings.
We appreciate your extended patience. We are committed to making your Clinic experience as easy as we possibly can while still keeping you and our team safe. See you soon!
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